Privacy Policy Overview
Your privacy is important to us and protected by robust safeguards.
What Information We Collect
We collect personal and technical information to better understand our audience and improve our services. This may include your name, contact details, inquiry content, and device information when you interact with us online.
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→Full name and contact details provided via enquiry forms
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→Information on property interests and questions
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→Device, browser, and usage data for analytics
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→Correspondence generated from ongoing communications
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→Aggregated site usage data for performance evaluation
We respect your privacy, limit data retention to what is required, and only collect information necessary for providing and improving our advisory services.
How We Use Your Information
Collected information is used to respond to your requests, deliver tailored market insights, schedule consultations, and enhance the user experience. Data may support service improvement efforts and internal reporting.
We do not share your details with outside marketing firms. Information may be shared with technology providers assisting in service delivery, under agreements that ensure data protection.
Your Data Rights
You retain rights to access, modify, request deletion, and transfer your personal data. Let us know if you need clarification or support regarding your privacy rights.
Access Rights
Request a copy of your personal data from us.
Correction Rights
Update incorrect or outdated personal information.
Right to Erasure
Request deletion of personal data we store.
Data Portability
Transfer your data to another provider when requested.
Data Sharing and Security
We carefully select partners and vendors based on their commitment to data protection. They are restricted from using your information for any other purpose.
We do not sell your information. Third parties may only access data needed for technical support, always governed by privacy obligations.
How We Protect Data
We safeguard your details through secure server infrastructure, regular audits, and role-based data access. Only authorised staff can view sensitive information.
In case of a security event, we will notify affected users and act transparently according to Australian regulations.
Contacting Us About Privacy
Address: Level 4, 55 Southbank Boulevard, Southbank, VIC 3006 Australia
Phone: +61354928183
Email: content@ventiliora.sbs